Join The Pack?
In addition to our relaxed work environment and great work-life balance, we offer:
Please refer to the job posting for full details on benefits and perks.
Assistant Store Team Leader
Mansfield
Assistant Store Team Leader
Full Time • Mansfield
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Paid time off
At Wag N Wash, we believe cats and dogs are more than pets — they’re cherished members of the family. As an Assistant Store Team Leader, you are pawsitively passionate about people and their pets. You lead by example, support your team, and help create a fun, neighborly environment where both pets and people feel right at home.
In this role, you will help drive store performance, build strong relationships in your community, and ensure every neighbor receives knowledgeable, trustworthy, pet-centric service — all while smiling in the face of puppy breath.
What You’ll Do
- Lead by example by delivering exceptional, neighborly service to every customer and their pets
- Support daily store operations, ensuring tasks are completed efficiently and effectively
- Partner with the Store Team Leader to analyze sales and implement strategies to improve performance and engagement
- Create a fun, positive environment for both team members and neighbors
- Assist in maintaining store standards including cleanliness, animal care, safety, and security
- Support hiring, onboarding, and staffing to maintain a strong team
- Coach and develop team members through ongoing feedback and support
- Promote team engagement by recognizing performance and supporting career growth
- Build relationships within the community, including partnerships with local organizations and events
You May Be a Great Fit If You
- Are passionate about pets and enjoy working with people
- Take initiative and can lead or support a team as needed
- Thrive in a fast-paced, team-oriented retail environment
- Are motivated to create a positive, engaging experience for customers and employees
- Enjoy building relationships within your local community
Requirements and Responsibilities
- 2+ years of experience leading a retail team
- Bachelor’s degree or equivalent work experience required (high school diploma or GED required)
- Strong communication skills and working knowledge of Microsoft Office
- Ability to operate store equipment, including forklifts
- Physical ability to climb ladders, bend, kneel, and lift up to 65 pounds
- Ability to work flexible schedules and maintain reliable transportation
- Must be at least 18 years old and able to pass a drug test
What We Value
- Neighborly service and genuine care for pets and people
- Teamwork and a positive attitude
- Accountability and ownership of responsibilities
- Continuous learning and development
- Community connection and engagement
Compensation: $27,000.00 - $33,000.00 per year
Who is Wag N' Wash?
The founders opened the first Wag N' Wash so they could spend more time with their beloved dog. Since then, we’ve grown to become the go-to neighborhood store for those who want to make the most of their time with their own dogs. One of the secrets to our success is the belief that a happy store team makes for happy pets. Interested?
What It Takes to Wag With Us
If the following sounds like you, we’d love for you to be on our team:
- You have a work ethic as strong as a dog’s hunger for treats
- You’re a self-starter, problem solver and team player all rolled into one
- You’ll go the extra mile for both our four- and two-legged neighbors
- Being helpful and friendly is in your DNA
This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each WNW franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a WGW franchised business, your sole and exclusive employer is the local franchise business that hired you, not WGW Franchise Operations. WGW Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.
(if you already have a resume on Indeed)
Or apply here.
Passionate & Supportive Team
The success of our stores is the sum of all our parts. It starts at the top with our accessible leaders and is only possible by having committed, energetic teams.
Locally Owned and Operated
Some Pet Supplies Plus (PSP) stores are independently owned and operated by Pet Supplies Plus franchisees. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.
Casual Atmosphere
We want you to be yourself. We want you to have fun, too. That’s why we have holiday celebrations and special team events throughout the year.
Local Involvement
At Pet Supplies Plus, we think locally AND act locally. Supporting rescues and shelters in the neighborhoods we live and work in is a year-round passion for us. In addition, we sponsor events and partner with all kinds of organizations that promote the welfare of animals at community and national levels.
Training & Development
We’re big believers of promoting from within, so we provide training and developmental assignments that offer learning and growth opportunities.
Grooming Salons
We provide professional training through Paragon School of Dog Grooming in addition to positions for experienced groomers.