Join The Pack?
In addition to our relaxed work environment and great work-life balance, we offer:
Please refer to the job posting for full details on benefits and perks.
Store Shift Supervisor
Mansfield
Store Shift Supervisor
Full Time • Mansfield
Responsive recruiter
Benefits:
- Employee discounts
- 401(k) matching
- Paid time off
Do you believe pets are more than animals—they’re family? Are you a dependable leader who can support a team, keep operations running smoothly, and step in wherever needed?
As a Store Shift Supervisor at Wag N Wash, you’ll help lead the team during your shift, ensuring a great experience for every neighbor and their pets. You’ll balance customer service, team support, and daily operations to keep the store running efficiently.
What You’ll Do
- Lead team members by example, delivering excellent customer service
- Support daily operations and help ensure a smooth, efficient shift
- Assign tasks and help team members manage priorities and time
- Assist customers with product selection and provide recommendations
- Process transactions, support the register, and handle returns or issues
- Place and manage special orders and online order fulfillment
- Reconcile cash drawers and complete end-of-day procedures
- Maintain a clean, safe, and organized store environment
- Step in to support the team wherever needed during busy periods
You May Be a Great Fit If You
- Are a reliable, hands-on leader who leads by example
- Have strong customer service and communication skills
- Are organized and able to manage multiple tasks at once
- Thrive in a fast-paced, team-oriented environment
- Enjoy working with pets and people
Requirements and Responsibilities
- 2+ years of retail experience
- Strong customer service and sales skills
- Basic proficiency with Microsoft Office or similar tools
- Ability to stand, bend, stoop, twist, and move for extended periods of time
- Ability to lift up to 65 lbs
- Ability to climb ladders and perform physical store tasks
- Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)
- Must be 18+ years old and able to meet hiring requirements set by the local franchise owner
Who is Wag N' Wash?
The founders opened the first Wag N' Wash so they could spend more time with their beloved dog. Since then, we’ve grown to become the go-to neighborhood store for those who want to make the most of their time with their own dogs. One of the secrets to our success is the belief that a happy store team makes for happy pets. Interested?
What It Takes to Wag With Us
If the following sounds like you, we’d love for you to be on our team:
- You have a work ethic as strong as a dog’s hunger for treats
- You’re a self-starter, problem solver and team player all rolled into one
- You’ll go the extra mile for both our four- and two-legged neighbors
- Being helpful and friendly is in your DNA
This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each WNW franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a WGW franchised business, your sole and exclusive employer is the local franchise business that hired you, not WGW Franchise Operations. WGW Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.
(if you already have a resume on Indeed)
Or apply here.
Passionate & Supportive Team
The success of our stores is the sum of all our parts. It starts at the top with our accessible leaders and is only possible by having committed, energetic teams.
Locally Owned and Operated
Some Pet Supplies Plus (PSP) stores are independently owned and operated by Pet Supplies Plus franchisees. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.
Casual Atmosphere
We want you to be yourself. We want you to have fun, too. That’s why we have holiday celebrations and special team events throughout the year.
Local Involvement
At Pet Supplies Plus, we think locally AND act locally. Supporting rescues and shelters in the neighborhoods we live and work in is a year-round passion for us. In addition, we sponsor events and partner with all kinds of organizations that promote the welfare of animals at community and national levels.
Training & Development
We’re big believers of promoting from within, so we provide training and developmental assignments that offer learning and growth opportunities.
Grooming Salons
We provide professional training through Paragon School of Dog Grooming in addition to positions for experienced groomers.